Frequently Asked Questions

Everything you need to know about your Loop experience.

How do I choose the right size for my ears?

Every set of Loop earplugs comes with four different sizes of silicone ear tips (XS, S, M, L) to ensure a perfect, comfortable fit for every ear shape.

What is the difference between Loop Experience and Loop Quiet?

Loop Experience is designed for live events, reducing volume while maintaining sound quality, whereas Loop Quiet is made of soft silicone for maximum noise reduction during sleep or focus.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the US and EU. International shipping times vary by location and usually range from 7-14 business days.

Can I return my Loops if they don't fit?

Yes, we offer a 100-day return policy. If you aren't satisfied with the fit or performance, you can return them for a full refund, no questions asked.

Are Loop earplugs easy to clean?

Absolutely. You can clean your earplugs by wiping them with a damp cloth or using a mild soap solution. Ensure they are completely dry before placing them back in their carry case.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.